Certified Quality Professional
CQP is a formal recognition that an individual has attained comprehension of a specified body of knowledge and demonstrated a proficiency in the field of Quality Management. The body of knowledge of this professional training program is compatible to the “Certified Quality Manager” of the American Society for Quality. It is globally recognized as the foundation of any quality professional.
Key Features
- Practically oriented foundation program
- Top class experts and professionals as the faculty
- Adapted as per the needs of Pakistani organizations, businesses and Industry
- Highly credible at the national and international levels
- Strong Learning Approaches
- Practical projects selected from the participants own companies, focusing on their analysis and implementation
- Extensive analytical work
- Experience sharing and group discussions
- Focus on applied issues
Valuable for
- All those desirous of building a professional base in the field of Quality Management
- All those responsible to implement ISO 9000 QMS or Total Quality Management (TQM) in their organizations
- Quality Managers
- Quality System Auditors
- Quality Management Consultants
Entry Requirement
Minimum graduation with good grades
Duration
Four months, two days a week in the evening (Monday & Tuesday from 6:00
pm to 9:00 pm)
Course Fee
Registration: Rs 3,000
Monthly: Rs 8,000
Total: Rs 35,000
Venue:
Islamabad
Body of Knowledge:
Module 1: Fundamentals of TQM
Fundamental Concepts & National Scenario,
Strategic Quality Management, Business Excellence Models
Module 2: Quality Systems
ISO 9000:2000 Quality Management System, ISO 17025 Lab Management System and Quality Auditing
Module 3: Customer Satisfaction Management
Customer Identification , Segmentation,
Relationship Management & Service Quality Principles, Customer Retention and Loyalty, Customer Surveys, Kano Model and Quality Function Deployment
Module 4: Statistical Quality Control Tools
Basic Statistics & Sampling, Check Sheets, Graphs, Pareto, Cause & Effect Diagram, Process Capability, Scatter Diagram, and Control Charts
Module 5: Quality Management Tools
Quality Circle, TPM, Kaizen, 5S, Cost of Quality and Six Sigma
Module 6: Supplier Quality Assurance
Suppliers Selection and Evaluation,
Contracting, Partnerships and Alliances,
Supply Chain Management,
Supplier Performance Measurement
Module 7: Project Management
Project Justification and Prioritization Techniques,
Project Planning and Estimation,
Project Monitoring and Evaluation
Module 8: Management & Leadership
Principles of Management, Structure of Organizations, Leadership, Motivation & Group Dynamics
Module 9: Training & Development
Training Need Analysis, Training Design, Delivery & Evaluation, and Communication
IN-HOUSE TRAINING This course can also be
organized at your company’s premises to have more people trained in
less cost.
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